Every time a reservation is created our system will automatically send a copy of the receipt to the parking location and another copy to the email you provided when making your reservation. Please check your email and if you are not able to see your reservation confirmation receipt in your inbox, check your SPAM folder or Junk folder. Sometimes emails may be filed there automatically by your email provider. This occurs sometimes if you do not have our address saved to your email contacts. Alternatively, if you are a registered user, you can login using your user id and password and re-print confirmation receipt from your account panel. You can login at https://www.book2park.com/login-register.php If you are not a registered user, https://www.book2park.com/get-receipt.php or please call us in order to verify that the email address you provided is spelled correctly and to ensure we resend the confirmation receipt.
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Yes, it is for your entire parking stay. Taxes and fees, if there are any, are different with each parking lot and each state. Any taxes and fees are shown on the estimated reservation cost and check out page.
No, you do not have to purchase a room at the hotel to use their parking facilities. Your Book2Park.com purchase covers the cost of parking and transit to/from the airport.
You pay for your reservation on our website. After you selected the parking lot you want; click "select" and a pop up window will come up and will give the option of register to the page, login or do a guest check out. You will be required to enter all your contact information and then you will be directed to our secure checkout page where you will enter your Credit Card Information.
Payment is processed with a credit card directly through the website. We process your payment using 256-bit SSL which encrypts your data to avoid data theft. Per company policy, we only store the last 4 digits of a customer's credit card number, as required by our credit card processor to enable credits or cancellations. For your security we do not support saving your full credit card information.
Certain airports/port authorities have levied a tax on parking related transactions at hotels and parking lots in their vicinity. In such cases we are required by local laws to collect this "airport tax" and forward it to our client parking lot for payment to the airport/parking operator. If your destination is affected by such a tax, you will see a line in your reservation total labelled "Airport Tax"; if this line is not present in your reservation total then your destination does not levy a charge of this sort.
Send us an email by forwarding your original confirmation to support@Book2Park.com, type "Reservation Change" in the subject Bar and then enter your request on the main body of the email. Make sure you provide the exact times and dates that you want to change. Depending on your change we may request you to fill out a credit card authorization form if there are any days added to the reservation. Please do not send credit card information in your email, for your security. There are no service fees to change a reservation. However if a change results in more than a 50% refund, the refund amount is subject to a 10% cancellation fee.
Follow the same steps as mentioned as above for changing a reservation. If you don't have access to your original e-mail, send an e-mail with your reservation number and the date and time you wish to extend your reservation to. Please include the e-mail address used to make the original reservation. If you extend your stay and end up paying at the lot, you might be charged the non-discounted daily or hourly rates for those days. Any changes billed through our office will be at the web rates charged on your original reservation. E-mail us or call for arrangements or instructions.
You can make a cancellation by signing in to your account, click on "my account" and press the cancel button next to the reservation you wish to cancel. If it is a valid cancellation we will refund the card you initially used to make your reservation. Please note if you just made your reservation you won't be able to cancel it till after 24 hours have passed due to credit card processing timeframes. You can also cancel by forwarding your original confirmation email to us at support@Book2Park.com with the subject "cancel". Cancellations can be made prior to the 48-hour window . Cancellations are subject to a 10% cancellation fee. No cancellations will be provided after your reservation date has passed or on the day of your reservation. No refunds will be given for unused or partially used reservations.
Each of our lots provides free shuttle service to and from your destination airport. Shuttle details are listed on each lot on the search page under each parking facility name or on the "view lot details" tab.
You should enter the same dates of your flight.
All of our parking facilities are in close proximity to the airport entrance. Unless otherwise stated on your on-screen or email confirmation, please arrive 15-20 minutes before the time you want to arrive at the airport terminal. For your time back to the parking lot, allow 15-30 minutes to get your baggage and ride the shuttle back to the parking lot from the time your flight lands. For international flights, add 1 hour for customs.
Please allow extra time for check-in at the airport especially with the new TSA rules. Depending on your departure airport, the time of your flight, and day of the week, the time varies from 1 1/2 to 2 hours for domestic flights and 2 to 3 hours for international flights to check in at the terminal. We advise to check with your departure airport or your travel agent for more specific information. You should plan to be at the parking lot 15 to 20 minutes prior to the time you want to be at the airport. Make sure you read the shuttle hours of operations for the parking lot you have selected; some of the parking lots run their shuttle every hour on the hour or every 30 minutes on the 30 minutes.
After you have collected your baggage, and are ready to be picked up call the hotel or parking lot phone number listed on your confirmation receipt and they will come and pick you up and take you to your vehicle.
Most of our parking lots are open 24 hrs. a day 7 days a week unless otherwise noted on the facility details section.
If you need to park more than 1 car then follow the steps to book the 1st one and repeat until all your vehicles have reservations.
Most of our parking lots are within 1 to 5 miles from your destination airport. Distance is stated on each lot details section. In that section, you will also be able to see a Google map that will allow you to see the distance to the airport.
Upon booking you will receive both an on-screen and email confirmation. These contain the reservation number, parking facility address, phone number and other important information.
The parking lots are usually fenced, fully lit, and secure. At most parking locations, the lots are open 24 hours a day. As with any parking lot, the parking operator is not responsible for any valuables that are left in your vehicle. Book2Park.com connects travelers in search of airport parking with off-airport parking lot operators. Book2Park.com is not involved in the actual transaction between you "the traveler" and the parking lot operator ("Partner"). You assume all risks through business conducted with our Partners as well any other third-party with whom you come in contact through this web site. Furthermore, you agree not to hold Book2Park.com liable for any loss or damage of any sort incurred as a result of any such business dealings or as the result of the presence of such Partners, third parties or any other incidents as a result of contact originating from our web site.